Data Privacy Policy
This Privacy Policy explains how we at Brillbet collect, use and protect your personal information when you register an account, play our games or use our services in the United Kingdom. We take your privacy seriously and set out below the types of information we process, why we process it and how you can exercise your rights.
Types of data we collect
We collect a range of information to operate your account and provide our services. This includes personal details, technical data and transactional records.
Personal data
Personal data covers information you provide when registering or verifying your account, for example your name, date of birth, address, email, telephone number and photographic ID. We also collect payment details needed to process deposits and withdrawals, and any correspondence you send to our support team.
Technical data
Technical data is generated when you use our site and apps. This includes IP address, device and browser type, operating system, mobile identifiers, log files, cookies and other tracking technologies. We use this data to keep the service secure and to improve performance on mobile and desktop.
Transactional data
Transactional data relates to your activity on the platform, such as deposits, withdrawals, bets, game history, bonuses and account balances. We may also record customer-service interactions and complaint histories to help resolve issues and meet regulatory obligations.
How we use your information
We use your data to create and manage your account, process payments, verify identity, prevent fraud and money laundering, and provide customer support. We also use information to comply with legal and regulatory requirements, to maintain security, and to improve and personalise the service you receive. Where required, we may use aggregated or anonymised data for analytics and service development.
Data protection practices
We implement technical and organisational measures to protect personal data against unauthorised access, loss or misuse. These measures include encryption of data in transit, access controls, regular security testing and staff training. Only authorised personnel and third-party providers with a need to know can access personal information.
Cookies and tracking technologies
We use cookies, web beacons and similar technologies to remember your preferences, support logins, analyse site usage and deliver relevant content. You can manage cookie settings in your browser or via our cookie banner. Some features require cookies to function correctly.
User rights
You have rights concerning your personal data, including the right to access the data we hold about you, to request correction of inaccurate information, to request deletion in certain circumstances, and to object to or restrict processing. You may also request a copy of your personal data in a portable format.
Access, correction and deletion
To access, correct or request deletion of your data, contact our privacy team at [email protected]. We will respond and explain any steps we can take. In some cases we may retain information where necessary for legal or legitimate business reasons.
Information sharing and third parties
We share personal data with trusted third parties where required to deliver services. This can include payment processors, identity verification agencies, fraud prevention partners, analytics providers and regulators. All third parties are required to protect personal data and may only process it for specified purposes.
Privacy policy updates
We may update this policy from time to time. We will publish changes on this page and, where appropriate, notify you by email or via your account dashboard. Continued use of our services after a change signifies acceptance of the updated policy.