Welcome to Brillbet's privacy page. This document explains how we collect, use and protect personal information when you use our services. We take privacy seriously and aim to keep things clear: this page covers the types of data we gather, how we use it, who we may share it with and your rights in relation to your personal information.
We collect information you provide directly and data gathered automatically when you use our site. This includes account details, transaction records and technical data from your device and browser.
Personal data covers information that identifies you, such as your full name, date of birth, email address, telephone number and payment details. We also store documents submitted for identity verification, such as a passport or driving licence, and proof of address where required to meet verification checks.
Technical data includes IP addresses, device identifiers, browser type and version, operating system, screen resolution and language settings. We record session information, pages visited, time stamps and other usage data to help maintain and improve our services.
This covers your deposit and withdrawal history, bet and play activity, bonuses applied, and any support interactions related to transactions. Transactional data helps with account management, fraud prevention and dispute resolution.
We use data to provide and operate our services, process payments, verify identity, prevent fraud and comply with legal obligations. We also use anonymised usage data to analyse trends, improve site performance and develop features. Where permitted, we may use contact details to send service messages and important account notices. For marketing communications you will be given the option to opt in or opt out.
We hold your information on secure servers and apply technical and organisational measures to protect it from unauthorised access, loss or misuse. Access to personal data is restricted to staff and service providers who need it for legitimate business purposes. We regularly review our security arrangements and update them as needed.
We use cookies and similar technologies to remember your preferences, keep you logged in, measure site performance and deliver relevant content. You can manage cookie settings through your browser or the cookie controls on our site. Third-party providers may also place cookies for analytics and advertising; their use is governed by their own policies.
You have rights over your personal data, including the right to access, correct or delete information we hold about you, and the right to withdraw consent where processing is based on consent. You may also object to certain processing activities and request restriction of processing in specific circumstances.
To request access, correction or deletion of your data, contact our support team at [email protected]. We will respond to valid requests and explain any reasons if we cannot comply in full, for example where retention is required by law or for fraud prevention.
We may share data with payment processors, identity verification services, fraud prevention partners and other service providers who support our operations. We may also disclose information to comply with legal obligations or law enforcement requests. Where possible we use contracts to ensure third parties handle data securely and only for specified purposes.
We may update this policy from time to time. When changes are material we will notify you via your account or by email. For questions about this policy, or privacy matters in general, please contact our Data Protection team at [email protected].
Brill Bet is committed to handling your information responsibly and in line with your privacy rights.
