Responsible Gambling
At Brillbet we are committed to safer gambling and helping players keep control. We aim to provide clear tools and practical advice so you can enjoy play responsibly. If you ever feel your activity is getting out of control, we encourage you to use the controls below or contact our support team for help.
Player protection principles
We prioritise player safety by promoting controlled play, preventing underage access, and monitoring accounts for signs of risky behaviour. Our approach is to make responsible-gambling options easy to find and simple to use while intervening where there are clear indicators of harm.
Activity-control tools
You can manage your account activity at any time via the Responsible Gambling section in your profile. If you need help setting limits or choosing an option, our support team is available through Live Chat or at [email protected].
Deposit limits
Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits are adjustable from your account settings - decreases take effect immediately and increases may include a short delay for your protection.
Loss limits
Loss limits help you cap the total amount you can lose over a given period. These can be set alongside deposit limits and are designed to reduce the chance of sustained losses during a losing run.
Time limits and session controls
Use reality-check pop-ups and session timers to keep track of how long you play. You can also set automatic session time-outs or take an account break for a fixed period to step away and reassess.
Self-exclusion
If you need a longer break, self-exclusion options are available for fixed periods such as 6 months or 1 year. During self-exclusion your account is closed to play and marketing is stopped. Accounts cannot be reactivated until the chosen period ends and we may carry out additional checks before reopening.
Signs of problematic behaviour
Look out for warning signs such as chasing losses, increasing stakes to recover losses, borrowing money to play, neglecting personal commitments, or hiding gambling activity. If you notice these signs in yourself or someone else, act early and consider using the tools above.
Practical tips for maintaining control
Plan your play by setting a budget and sticking to it. Use deposit and loss limits, avoid gambling when stressed or under the influence, and take regular breaks. Treat gambling as a form of paid leisure rather than a way to make money.
Professional help and support organisations
If you need further help, reach out to specialist organisations. In the UK you can contact BeGambleAware, GamCare, or the National Gambling Helpline for confidential support, advice and treatment referrals. If you are unsure where to start, our support team can point you towards these services.